Returns Policy

1. Overview

We want you to love your purchase. If for any reason you are not completely satisfied, we’re here to help. This Returns Policy explains how to return or exchange items purchased from our website.

2. Eligibility for Returns

To be eligible for a return, items must:

The following items are non-returnable:

3. Exchanges

We offer exchanges for different sizes where stock is available. If an exchange is not possible, we will issue a refund following our standard returns process.

4. Return Process

  1. Contact us at info@alfaromeocollection.co.uk with your order number and the item(s) you wish to return.
  2. We will provide a return authorisation and instructions.
  3. Pack the item securely and return it using the provided information.

Customers are responsible for return shipping costs unless the item is damaged or incorrect.

5. Damaged or Incorrect Items

If you receive a defective, damaged, or incorrect item, please notify us within 7 days of delivery. We will cover return shipping and offer a replacement or full refund.

6. Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

Approved refunds will be processed to your original payment method within 5–10 business days.

Shipping charges are non-refundable, except in cases of faulty or incorrect items.

7. Late or Missing Refunds

If you haven’t received a refund yet:

8. Return Shipping Address

Alfa Romeo Collection c/o Vario
Unit D
Marish Wharf
St. Marys Road
Langley
SL3 6DA
UK

9. Contact Us

For questions about returns, contact us at: info@alfaromeocollection.co.uk